Which embroidery file formats are included and tested?
Designs are supplied in PES, JEF, EXP, HUS, VP3, VIP, XXX, and DST formats. PES files are physically tested on a Brother Innov-is NV880E. The other formats are generated from [...]
Can I resize or edit the embroidery files?
Usually not without specialist embroidery software. Embroidery files contain stitch data rather than ordinary images, and simple resizing can adversely affect stitch density and quality.
What should I do if a design does not stitch correctly?
Please report the design name or number, file format, embroidery machine, fabric, and stabilizer used. Photos of the result are also helpful. Stitch results can vary with machine settings, thread, [...]