How do I receive my embroidery files?
After checkout, the files are available through the download links on the order confirmation page and in the order email. Please also save downloaded files locally.
What happens when I try to add a fourth file?
The fourth file will not be added to your cart. You will see a message asking you to complete the current order before placing another one.
Is there a daily order limit?
No. There is no daily order limit. The three-file limit applies only to each individual order.
Can I order more than three files?
Yes. Complete your current order first, then start another order. You may place as many additional orders as you like, including multiple orders on the same day.
How can I request a new embroidery design?
Use the Request a Design page and describe your idea. If possible, include the preferred hoop size and stitch style. Requests are reviewed, but submission does not guarantee implementation, and [...]